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Rating 10/10

"Its nearly 12 months after installing my fourth Puget system in five years of great service from Puget Systems. Last week I've been getting an occasional "error loading operating system" boot error message, went to the Puget web site on SUNDAY, put in a support call back request, expecting a response sometime on Monday. Later on Sunday I found I had a return email from Jeff Stubbers, a Puget Systems tech, with a set of instructions to reset my BIOS setting, which led me to an incorrect boot drive setting, which solved my problem. Jeff you are the man!

Outstanding support like this in these days of diminishing support by other vendors (I spent too many hours on the phone with Dell support trying to get my mother's PC fixed) keeps me coming back to Puget Systems!

Yes - I have fire-breathing Intel i7-3939K 3.2 GHZ, 16Gb RAM, SSD OS drive, liquid-cooled system, but next year when Itel announces their new Wombat SurFire X8 chip I'll be checking Puget's website and asking Santa for a new Puget System.

Thanks John - Thanks Jeff"

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