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Horrible Product!

I received my cartridge about 2 weeks after I ordered it. It didn't register after I put it in my printer. Customer Service was fine but told me they were going to send me the brand name cartridge for my printer which they did not instead they sent me the exact same cartridge. This time it worked. However, my printer will tell me how much ink the cartridge has. The cartridge only had 16% ink in it. If I am paying 499 for 16% ink in a cartridge I may as well buy brand name, as it equals out to be the same cost in the end. Additionally, with their generic cartridge my printer will not align the cartridges correctly. While my printer does work, every time I want to print I have to cancel the align cartridge error it get. These are junk cartridges. Save your money and buy brand name!!

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