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Rating 8/10

AJ Madison as a whole was very good as far as pricing and getting what I ordered. What was the WORST is the delivery company they decided to use AM TRUCKING. If you use this company be prepared for ANGRY delivery guys who don't know their way around and are overworked and assuming underpaid. This company is the absolute WORST. I have been battling this company for almost a year, they destroyed my brand new home and refused to correct the problem. It was a brand new home but now I have torn flooring and scrapped up landings from the washer and dryer they installed. The estimation price for fixing the damages was around $200-300 they said they would give me $100 for my troubles. They basically told me that the damages to my home should have been seen prior to the rude delivery guys leaving. Oh did I mention that they arrived 3-4 hours late and that it was raining that day and I took off half a day from work that they should pay me for. When they get there the men are angry because they are from NY and they just finished a delivery LATE and now they have to do my home. I also had to pay an extra unknown fee to take it upstairs which was a bit shady but paid it anyway to get them out of my home. They left trash thoughout my home and on my lawn. These people are the WORST so PLEASE be CAREFUL when ordering from AJ Madison.

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