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Zappos

5/5

I ordered the wrong size and my wife let me know. So I called and the man was great, and his service. I advised him what I needed and that I ordered the wrong size. He sent me a new return label, (USPS), and is sending me the new size shoes and no additional cost as long as I send the wrong shoes back in two weeks. Everything was done in 5 minutes, awesome service and price.


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