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glennr2010

All 4 customer reviews

All 4 customer reviews

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5/5

Quickly created a beautiful card and delivered it promptly.


Sam's Club

1/5

Terrible Online Order Shipping

ordered a 65 inch TV online. For 5 days the order was in the "Processing" state. It then went to "Shipped". Using the tracking number, UPS never got the shipment. This is a valuable item and I did not want it just left on my doorstep looking like a valuable item. Without at least a delivery date, that is what would happen (confirmed). After several days, I canceled the order and got it cheaper at a large electronics store which guaranteed a 4 hour delivery window. After I canceled the order, I got a message that the Sam's TV would be delivered the next day. More hoops to jump through.
Not learning my lesson, I ordered a living room furniture set. It has now been in the "Processing" state for 7 days. I called customer service and was told that it takes that long for an expensive item since they "have to check if it is really me" who ordered it. They have no idea when it might actually ship.
If you can pick it up in the store, great, but if you have to order it, go elsewhere.


5/5

Quickly created a beautiful card and delivered it promptly.


Sam's Club

1/5

Terrible Online Order Shipping

ordered a 65 inch TV online. For 5 days the order was in the "Processing" state. It then went to "Shipped". Using the tracking number, UPS never got the shipment. This is a valuable item and I did not want it just left on my doorstep looking like a valuable item. Without at least a delivery date, that is what would happen (confirmed). After several days, I canceled the order and got it cheaper at a large electronics store which guaranteed a 4 hour delivery window. After I canceled the order, I got a message that the Sam's TV would be delivered the next day. More hoops to jump through.
Not learning my lesson, I ordered a living room furniture set. It has now been in the "Processing" state for 7 days. I called customer service and was told that it takes that long for an expensive item since they "have to check if it is really me" who ordered it. They have no idea when it might actually ship.
If you can pick it up in the store, great, but if you have to order it, go elsewhere.


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