“I have been using ecommerce to sell our companies products for more than 10 years and have never experienced such dreadful service and "couldn't give a crap" attitude as I have with Amazon.
Right from the start, Amazon rejected our business with their copy & paste automated responses sent from a center calling themselves "customer support" (Boy, what a contradiction in terms). After 2 weeks of struggle they finally agreed that what they had in fact received was all correct and I was finally set up to Sell on Amazon.
After 2 months attempting to list products and providing countless invoices and information stating that we are official importers and appointed distributors of the products we wish to list they continue to send the same BS copy & paste rejection responses.
I find it absolutely amazing that persons without the appointed right to sell products on Amazon can manage to do so, and persons from different countries can list on Amazon.com and Amazon.ca and where you are a legit business, they refuse and reject you.
Shame on you Amazon, and I cannot wait for the day when you stumble and fall.
All I can do after wasting money and mountains of time with Amazon is to promote how incredible it is to deal with your competitors. Kudos to E-Bay and Shopify for near perfect solutions.
I encourage **** off past and even Amazon customers to speak out and use their power to bring this ecommerce Giant to its knees. They really deserve to fall from Grace.
Remember the golden rule Amazon....you are never bigger than the customers you set out to serve!”