“I've used other lens rental services before and left because they had poor customer service. From there, I started using Ziplens, and was completely refreshed by their customer service and kindness. People forget how much a smile and kind words can do for your business.
Ziplens is cool because they sometimes offer coupons on their twitter, and sometimes the rentals arrive a day early and they don't charge you extra if it happens. Plus, they send you reminders to mail your rental back. It's like they aren't trying to just take your money, they actually are interested in building a positive long term customer relationship with you. And they respond to emails quickly too!”