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Rating 2/10

Still waiting

Purchased the laptop, payment was processed, no issues. One week later, I'm sent an email saying my purchase was flagged. Been trying to find out the problem. So far, some non-specific emails and my calls keep going to voicemail. No impressed with how long it takes to get a response, and how long it took to be alerted of the initial issue. Considering just asking for a refund, in the hopes I can save this major Christmas purchase.

posted Jan-02-2018

A rep from EXcaliberPC.com, excaliberpc.com,has responded

“We sincerely apologize about the shipping delay. We were understaffed during the Black Friday weekend but eventually the order was delivered as promised.”

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