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Rating 10/10

15 years of good service

I've been using Newegg since 2001 for my computer parts needs. Always reliable, and always able to make sure the customer is taken care of. I had part arrive dead, I contacted the manufacturer who advised me it could be a two week turn around on a replacement. I contacted newegg who gave me two day return shipping and overnight on the replacement (the next best step to cross shipping). I spoke to an amazing lady (not entirely sure if the name of the agent listed in the email) on the phone who was understanding of the issue, and promptly resolved it.

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  Newegg.com (USA) Rating 10/10

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