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All 2 customer reviews

All 2 customer reviews

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Keenan Systems LLC

5/5

Great service, very professional. Their follow up support technically is great


1/5

Ordered twice previously and no problems. This time $75 order (LED flashlights), paid with shipping insurance (paypal) and after 3+ weeks order status said paid, shipping in process. Sending an email, got no response after a week. Went online to find order cancelled!? Sent another email asking why...no response. Found on paypal a refund with a note saying lost in mail. Sent an email asking if I could reorder....no response. On their website now some items are now more expensive...THIS HAS BEEN A HASSLE, BUT THEY DID REFUND. Suspect they are lying about lost in shipping, just a price increase they did not want to honor with an existing order....I am done with this retailer.


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