“In the past this vendor was as good as it gets. This time totally bad. No return communication to my email. A totally no help support person who would rather cancel the order than help hurry it along. I really think my buying here is done after this. There are enough vendors that are willing to help a customer, rather than have to put up with one not willing too...
edit: Since I wrote this review, Newegg contacted me and explained the situation. With the volume they do, and the problems they had, it makes sense now why my order was delayed. They are making good on the order with overnight shipping. Seems like they are serious about staying on top.”
“Ordered some Tweakmonster Ramsinks & some Artic Silver thermal paste and the order arrived right on time, was packed really good, and everything was trouble free. From what I've seen, you can order with confidence from PHAM. I wwould use them again...”
“Bought some OCZ BH5 memory from this company and they had it in stock as advertised, and the shipping I asked for was right on time. Prices were right in line with other vendors, but the shipping charge was a bit on the high side! Nonetheless, I will look to buy from them again... ”
“This company is without a doubt "Top Shelf". From the first inquiry to the final shipping details, the rep kept in contact via email or phone. I knew basically step by step what was happening with the building of my new gaming system. A special thank you to Chuck H. for all his help and input.
The only downside to the shopping experience, they seem to have two different prices sometimes. There were 3 items that they had listed at lower prices before my system shipped. Totalled something like $90, but they explained their policy and I OKed the items. I just think they might need to review their policy on this.
End result, a near perfect product, and a near perfect shopping experience.