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Rating 2/10


Just looked at very first review on this site and realize I'm the dummy for not having checked reviews before purchasing. Bought a dining room chair. Made it clear to woman on phone that I was buying only one piece because I wanted to see if i liked it before committing to a whole set of 8. I made sure it wasn't a final sale, she said yes, of course, you can return, though there is a re-stocking fee... fast forward. Chair comes, I don't like it. Call to ask about how to return (which was an annoying process in and of itself; figuring out how to return is less than easy). Turns out the "free shipping" that got the chair to me was not quite free. I will now have to pay that, plus the shipping to return, plus 25% re-stocking fee (even though return policy says 20%). So I now own a single dining chair that I don't really want. Anyone interested? Argh. Terrible experience.

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