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Rating 10/10

Great company. This is my 2nd return visit, third purchase. Remarkable communication - you get status updates with every "change" that occurs...order received, in process, cutting, shipping, & delivery notifications are sent. And fast! I get my rug pads reliably in 3 to 5 business days. Considering that every order I've submitted has been for a custom dimension, that's super-impressive! The pads are very high quality, worth their cost - they will probably outlast the rugs! I get the non-slip/premium pads, which are very thick and cushy, and really don't slide!

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