“I highly recommend anyone looking at Lorex Surveillance system including the ones with FLIR to think twice. I had a brand new system and had it installed late Feb/early March 2017. I started having issues in May with noise, one camera has no image 90% of the time. You have to go back and forth with them via e-mail wasting time until you finally get to where they say "let's get a call together. Had done all their "troubleshooting tasks before I spoke to them and then again with them. I Updated the firmware as per their request. In doing the color went a bit off and the image became a slightly unstable, a bit jumpy.
Needless to say they suggested new cables at the customers expense and they do not send out a replacement camera. Not only would you have to pay an electrician to re-run cables at your cost they only warrantee their cables for 3 months! They clearly do not stand by their product as the cables are the most expensive part given you have to have someone run the wires. They do however cover the DVR for a year, but that is hardly the portion of the system that goes bad.
In my case it is one or both the cables and/or the wires. DO NOT BUY from this company you will spend A LOT of money due to their unbelievable / dysfunctional product.
I also live in an condominium association and at the same time we purchased a few systems for around the property. These systems also have issues. Cameras and cables needed within a year. Their systems do not seem to last long . I would call them more disposable camera at best.
DO NOT BUY ANY LOREX SYSTEM... SAVE YOUR MONEY!
Surveillance system including the ones with FLIR ”