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Rating 2/10

Autoplicity False Advertising

I ordered MOOG ball joints and MOOG stabilizer bar end links, which were labeled as MOOG on their website in several places, and the part number was correct for the proper MOOG part. I was sent Quick Steer parts, which are no where near MOOG on quality. I contacted Customer Support and told them I would like them to replace the Quick Steer with the genuine MOOG parts I ordered. I sent screenshots of both pages (the ball joints and sway bar links) in which there was no indication that these were Quick Steer. In fact, the stabilizer bar links also had a Quick Steer part available which was cheaper than the parts I ordered. Customer Support issued a RMA#, stating there was an error on their website. The errors are still present on the website, so they did nothing about the descriptions of those parts. This leads me to believe that this was done on purpose in order to garner orders for MOOG parts that are falsely advertised. This is not acceptable, and I would avoid buying anything from Autoplicity because they are not willing to take care of their customers and are lying to them about the parts ordered. AVOID AVOID AVOID AUTOPLICITY.

I am still in the process of the RMA, and if Autoplicity decides to replace the Quick Steer parts with the genuine MOOG parts I ordered I will amend this review. If they do not, then take this review as a warning that Autoplicity is blatantly lying to their customers about the parts you are ordering.

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