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Rating 8/10

Packing material in the box was a bit on the "thin" side: could have been more packing material.
Could use better descriptions for the products. I thought one part was metal; turned out to be plastic. I thought the price was ok because of the "metal" part, but now feel it is a bit high since it is only plastic.
Other than that, I am happy with my experience with FrozenCPU and will buy from then again if they have what I'm looking for at the lowest price.

Rating 2/10

The lack of Closed Caption (CC) support is unbelievable for software in this price range. The free software from ATI supports CC. CC support is standard on TVs and it is standard for many other less expensive PC software. The TV guide is very good, probably one of the best, and the software is fairly easy to use. The aspect ratio needs some work as 1600x900 does not show the entire picture in full screen. Changing between aspect ratios is somewhat glitchy. It doesn't always work the first time.
On the good side, the Firefly remote is very good. It is actually better then BeyondTV.
Recommendation: If your software supports it, buy the Firefly remote, but don't buy the BeyondTV software if you want/need Closed Captioning. I uninstalled BeyondTV, but can't send it back because of very short period of time for returns.
Wasted good money by not fully researching product to find out it did not support CC, and won't be in near future according to representitive I was in contact with. A simple issue that could make this product highly recommended, but SnapStream doesn't care about customer satisfaction as long as their product is selling.

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