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Rating 10/10

Kim at customer service

I had a shipping issue , that I tried resolving with ups , it was a nightmare , instead I called tower, and was lucky enough to,get a person named Kim in the phone , she ROCKS, I was asking for one thing, and she one upped what I was asking for, with no charge!
I wish all companies and they're reps, are as great as Kim was!
I'm a long time customer , and I will continue to be one !
Thanks Kim, hope u have a great weekend!

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