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Rating 2/10

Don't waste your time

Nexus 5x stuck in a boot loop. Google Support agreed to replace it even though it was out of warranty. Great news! 5 weeks of spending valuable time re-supplying the same information and still no replacement. Can't live without a phone so bought a Moto E4 Plus. Wish I'd just done that in the first place. Considering the time I've spent dealing with Google and the inconvenience of having no phone, this has cost me way more than if I'd just bought a new one straight away.

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