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I have dealt with several different tech support people over the past week dealing with various problems concerning our printer. All have been courteous, competent, and effective. However, I would like to single out Pooja for special commendation, because she has provided the best tech support I have ever had, either regarding my personal computer or in my many years at work with company computers. Pooja is not only courteous, competent, and effective, she is engaging and supportive. Her technical expertise is remarkable, as is her command of the English language and vernacular--which is something that is often lacking with off-shore tech support. She's great!

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