“Ordered 2 x 8 GB Ram in MARCH, after several mails back and forth it arrived in MAY. Installed it, the PC didn't boot at all. Since it took forever to receive the modules and their support was "unfriendly" I just gave up on this topic. I don't bother to ask them to refund my 180 USD which where wasted for nothing. I just don't want to deal with them at all anymore. Instead i will share my story on all available platforms to help others not to waste their money with this company.
BTW, the memory I have ordered was selected via their HP, and the PC model they refer to on their delivery note is exactly the one I have, its just that it doesn't work.