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Wish I could give them zero stars! Ordered item through Amazon, and USPS confirmed delivery at my mailbox. But I never received the order. I contacted baby Haven and they basically said I was out of luck because the delivery was confirmed. I asked them to contact the post office for me since I have a newborn, and that would be great customer service. They just electronically tracked the order. Contacted Amazon and they issued me a refund. Amazon is going to investigate but, if people don't file claims they're going to continue to get business from Amazon. Because Amazon is willing to take the loss.

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