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carroljanie

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Rating 2/10
1/5

Bait and switch installation of our Pergo floor

I can not recommend this product if you have this installed by Home Depot. They subcontract all their work to a contracting company who subcontracts to hundreds of subcontractors. You do not have any idea who is coming into your home. Our subcontractor and Home Depot did a bait and switch. Sub said our floors were not level and they wanted to charge us $1500 more. Two rooms were slightly un-level in places. Does that sound like $1500 in work? Home Depot is the one that gave us the additional prices so we can't blame the subcontractor! Home Depot does the bait and switch!!! My husband went into the store and got them down to $1000. These people have ripped up your carpet and are scheduled in your home for 3 days and you do not have much choice!!! Buyer beware. We laid 2 rooms ourselves 2 years ago and have not had a problem. My husband has bad knees and decided to have Home Depot do it. Buyer beware


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