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Rating 2/10

Gift card

I purchased a gift card for my father for Christmas that he never received. I had a receipt as proof of purchase and the gift card numbers that they were able to verify that there was indeed $60 dollars on it but because I didn't have the actual card they refused to issue me a new one or let me use it as in store credit. I would understand if I didn't have a receipt or proof of purchase but instead they basically have kept my $60 and given me no options to spend the money they know and I know I paid them.

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