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Rating 2/10

The product was misrepresented by Americanbestpoolsupply.com. they sould call themseleves: Americanbestfoolsupply.com. they made a fool out of me. The product that they sold me does not do the job that I was old it is going to do. Thier warranty is almost nonexistance so I cannot even return the machine.. After using it once, I would not have bought the machine that I bought.

posted May-09-2012

A rep from Americanbestpoolsupply.co, americanbest,has responded

“We do not misrepresent any items that are sold online. Most of the items description that we have on the website come from the manufacturer themselves. If anything, the customer should have contacted us if there was a problem with the item that they ordered. The customer should have read and followed the store policy. This customer has clearly not read our return policy that is stated on the website. The link is posted on the top of every page next to the view cart button. It states that the customer is able to return the item within the first 30 days if certain criteria are met. This customer did not attempt to contact us about returning this item or about the 2-year manufacturer warranty that is offered. We are still willing to help this customer if he chooses to accept our help.”

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