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broop-61911

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Rating 2/10
1/5

Pixelated...Twice!

I sent in a picture to have printed for my wife. It came to me blurry and very pixelated. I was agitated that a printing company didn't bother to see that and enlarge the picture, but I gave them the benefit of the doubt and talked to customer service about making another one. I had to google picture enlargement sites and change the picture myself, plus pay for shipping and handling for a new canvas, $12.50. They sent a picture of what they were going to print beforehand and it looked good, but it wasn't the canvas! It was the picture I sent them. I got the new canvas, after Christmas, and it was the exact same canvas, blurry and pixelated. What company sends out a product without trying to make it better first?! Customer service was crap too. They took forever to get back to me.


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