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Rating 10/10

Very fast delivery. Well packaged. Good delivery communication.

Rating 4/10

After Spending over $250 and will be paying almost $20 per month, not very happy. After initial "cleaning", computer worked fairly well for about 2 days, then started having same problems of randomly shutting itself off, slow videos (buffering) , adds galore. In general, got back to being very slow. Also, purchased Panda via ATS for $200, supposedly life time, but since I purchased, the license has expired on me 4 times (every Friday since purchasing). Have had to call to get re-installed and the techs have no idea why it has done this and each tech says the same thing when re-installing. "They will do it right this time"! Also, why is every tech so hard to understand?? Do they have no "anglo" techs for me to understand? Very disappointed in view of the money I have spent. Me thinks you are a scam company and the only good reviews are those your make up yourself. Assuming Panda is a good product, you are giving it a bad name. You have a "F" rating with the South Florida BBB. That should be something that I checked out before dealing with you. I also think something is "embeded" within my computer to make it work worse, so when you call for help they suggest you buy another service to "deep" clean your system. DON'T BUY ANYTHING FROM THIS "F" RATED BBB COMPANY. YOU WILL REGRET IT!!!

posted Aug-07-2015

A rep from Advanced Tech Support, atsrelations,has responded

“I am very sorry to hear of the recent complications that you have experienced. Advanced Tech Support is dedicated to making our customers happy. We would like to hear from you directly so we can correct any and all issues you are experiencing.

If you like you can call us directly at 1-800-978-4501 24 x 7

We truly appreciate your business and look forward to hearing back from you so we can help you anyway possible.”

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