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blondieq

All 1 customer reviews

All 1 customer reviews

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Torrid.com

1/5

The worst customer service!

I buy alot from this company 1k just last year. I bought 2 items in Dec 2017 online, didn't like either & sent them back with tags attached & unworn. I hear nothing back from the company after weeks I check the tracking number of the return & see it had been delivered awhile I contact the company about the refund, no response. 4 days later I contact again. a day later they write back saying we sent the item back to you we wont refund it cuz there is a plastic smell (uh, yeah- from you- you ship the items in the stupid plastic) now im stuck with item I don't want, & I had to go out of my way to even find out what was going on. I wont be buying from this company anymore & im doing a charge back on my card.


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