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asylum7830

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Rating 2/10
1/5

Disappointing

My order was cancelled with no explanation or notification. I can understand if a product is out of stock or something else happens, but I at least expect the simple courtesy of an email.


Rating 2/10
1/5

Horrible service

I ordered a pair of sweat pants on sale for $5. When they were opened instead of being the size small that I ordered they were extra large. I immediately sent them a message and the reply stated it would be 24 to 48 hours for them to respond. It was only after 8 days and a PayPal complaint that I finally received a canned reply. It is going to cost them more to pay for the return than the item costs and will probably take a month to get my money back. If service is this bad for a cheap item I'd never trust them with a high dollar purchase.


Rating 10/10
5/5

Good price, free shipping

Item was priced very reasonably and was shipped free. Arrived on time and was as described.


Rating 10/10
5/5

Order was received quicker than expected and all items were as described. Prices very competitive. Will definitely purchase from this company again.


Rating 2/10
1/5

Placed order using a promotional code and never received an e-mail confirmation, but order was listed on the site. Several days later I was informed the company was claiming the promotion was "fraud". I never received a cancellation even though my order was in fact cancelled. Paypal stills shows charges as pending.


Rating 8/10
4/5

Excellent pricing and delivery is on-time. Tech support/ returns not open on weekends which can be frustrating. Long wait time for telephone support calls and long turn-around (3 days) for e-mail response. Once you actually get a person, the service is great.