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Rating 2/10

I feel very comfortable with online shopping as I buy most of my stuff online. Now I realized the online shopping is not always as smooth as it should be. I bought a washer and dryer from appliancesconnection.com. I chose them because of low prices and professional web information. You can even order installation from them. Sounds very professional, right? But what happened later made me regret very much with my choice.

I ordered the washer and dryer 20 days before I moved into a house. Now two weeks after I have moved into the house, I am still waiting for my washer and dryer to be delivered. Called them many times, each time I need to wait for at least 20 minutes to be able to talk to someone.

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