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All 2 customer reviews

All 2 customer reviews

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Xotic PC


Fantastic Communication, great service

I had been researching my next computer for weeks and finally decided on a Gigabyte Aero 15. After watching their video reviews and reading testimonials, I bought from Xotic PC. My favorite part of the service was their availability to chat on the website or trade emails at every step of the process. It made it very convenient.

Whenever a new stage in the build was completed and new one began, I received an email telling me what was going on with my build, and updated timelines. From the time I purchased, until it was delivered was just about a week. The extra gifts in the package were a nice touch as well (t-shirt, mouse pad and cooling pad).

One piece of feedback for Xotic, is to allow customers to re-route the packages to a FedEx store. I had a difficult time with FedEx delivering my package when I was available to sign for it, and even had to pay an extra $5 to FedEx to schedule my delivery when I could be home. With packages in the past that I've had to sign for, I've had them hold it at a FedEx location so I could grab it after work. I don't know if there is a reason for not allowing this, but just something to think about.

Anyway, I am very happy with my purchase, and will recommend Xotic PC to any friends and colleagues who ask. Thank you!


Great products, even better how-to videos

My Nexus 6p had been having issues with its battery. Not only would it shut off at about 20%, but it would drain very quickly. On top of that, I had scratched up my rear cover, and screen after two years of having the phone.

The first thing I found were the great videos showing step by step, how to take the phone apart. I watched the specific video for replacing the battery about 10x before finally deciding to take the plunge. After buying a new battery and screen with front frame from Fixez (got the back panel from another site), I sat down with my tools, phone, and laptop. I again opened up the video from Fixez and went to work. After about 90mins I had all my internals swapped over to the new parts, and the new battery was installed.

Thanks to the videos and high quality replacement parts, my phone is operating like new again. I've been recommending their parts and videos to everyone I can.

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