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alchemedes

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Rating 10/10
5/5

Best computer I've ever owned and service that goes above and beyond

I just got back from a trip to Maingear in NJ. (I live in NY, just a traffic jam away!)
My two-year old F131's storage drives were getting full. In swapping one out for a 4TB drive and using the last last remaining slot for another I realized I didn't have the right screws. I also found that because of the compactness of the cube shaped Silverstone case - which is a fantastic case design imho - I couldn't get the case back together. The cables I had moved in the process were in the way. Now, these weren't even drives I had purchased from Maingear, but I needed their help. After two hours of their phone time trying to help me sort stuff out the tech suggested I bring my computer in. They would reset the drive with the right screws, clean out accumulated dust (two years’ worth, ugh!) and rewire the case for me. No charge. I am writing this review from my clean, rewired Maingear. Can't say enough about how friendly, helpful and knowledgeable the tech I dealt with at their HQ was.
I have always known that they built the best computer I've ever owned. Now I also know I have the best service.


Rating 10/10
5/5

I was looking for the Asus pg287Q monitor which has been a very difficult to find item. Microcenter's website said they had 3 at my local store. Ordered it, went to store and sure enough it had been put aside for me and was ready to go. Really convenient. Worked as advertised. Better yet, if something was wrong with the monitor (nothing was) I could return it for a refund.


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alchemedes's favorite stores

  Maingear Computers Rating 10/10
  Micro Center Rating 10/10

alchemedes's Stores Reviewed

  Maingear Computers Rating 10/10
  Micro Center Rating 10/10

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