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Rating 2/10

I placed an order on January 21st 2008 for an HR-03 Plus VGA Card Cooler. The item was clearly stated it was in stock. The store clearly stated that shipping on all in stock items would be done on the same day. Well, it is now February 15, 2008 a day past Valentines Day, in which this gift was intended to be given on for my boyfriend and no HR-03 Plus or any commmunication of order status on their part. I have personally emailed them no less than 20 times asking for order status and when my order will be delivered. Getting in touch with these people is like trying to find a needle in a haystack. They only have 2 email addresses in which they don't answer. Is it to much to ask to just get one reply on my $65.00 order. They have ruined my Valentines Day surprise for my boyfriend and it looks like I would have been better off tossing my 65 bucks in the fire, and hoping I would receive an HR-03. I am in the process of disputing the charge with my credit card issuer to get this charge taken off. I would recommend all others effected by www.pcextreme.com do the same. You will be able to get your money back if you go this route. If you want to get good service and the exact same products pcextreme.com offers go to frozencpu.com they are 10000000000000% better than pcextreme.com's so called business.

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