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Rating 2/10

I recently placed an order with dell for a computer it said it had in stock. I purchased the next day delivery option, and when I received my confirmation it stated that I wouldn't receive my computer for ten days. The computer is for my son's birthday, and would be five days late if I stayed with order. So I called dell and setup another order that was guaranteed to ship next day business by the agent at dell. Two days later no computer. All of their promises and three hours on the phone with dell and FedEx left my son with out a present for his birthday. No one could help me because the department I ordered from was closed for the weekend. Monday, Tuesday, two lies from dell representatives, and an intentional act of delivery manipulation on the part of yet a third representative of dell, I have still not received my son's computer. I will never do business with dell or FedEx ever again, and I plan to let everyone I know to stop buying or using products from either.

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