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Rating 2/10

The worst Customer Service ever

I never believed my coworkers and college when they told me about the bad customer service that Lorex will provide until I had that experience myself. I purchased over 20 DVR system from Lorex before (mostly from Costco), but because Costco had an outstanding service I did not had any issue before. But when I had a problem with an order from Lorextechnology.com the customer service was horrible. I will never order from them anymore

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