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Rating 4/10

Told me they don't stand behind product quality

When I first ordered some sweaters, they arrived when I expected them and the quality was just fine. So I ordered a so-called Italian pocketbook. Delivery was a full month later than indicated and 2 1/2 months after my order. The first time I got caught in the rain with the bag, the finish began wearing off. I contacted them. Eight days after my inquiry, someone responded that they aren't responsible for the quality of the merchandise they sell. Buyer beware.
I've been buying from Zulily instead. The quality is better and their customer service is first rate.

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