I placed an order initial for three(3) Nikon En-El14a batteries at $18.99 each on 9 Sept 2017. on 13 Sept received a call the there was a backorder, however, the Batteries could be purchased from another company. Informed the sales rep that I required the En-EL 14a for it was the only Battery that works with my Nikon 5600, that I did not want the batteries if they were not compatible with my Camera. The Rep stated they would check with the company if the batteries they had were the ones I requested and would be compatible with my camera, I received a call back that they batteries were the batteries my camera required. However, today 19 Sept I received two(2) Nikon en-El 14 batteries and not the High capacity EN-EL14A rechargeable Li-ion batteries I order and noted on the copy of the administrative panel sheet they placed in the shipment.
When requesting to speak with customer service or a supervisor, the Rep told me to quit calling and do not call back”