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Vandagalbraith

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Rating 2/10
1/5

Misleading information/ bad costumer service

Bullet points
• 4 days trrying to buy a phone
• 6 phone calls or more all representatives didn't know or fixed my account issue
• Google emailed me numerous times saying I was ok to purchase (all my failed transaction determined that was a lie)
• The txt support talks like a robot, so bad. They couldn't fix my problem so Ii copied the conversation and sent to them only to get no reply.
• I waisted my time
• Took longer breaks at work
• sent in personal information
• Since I was doing the Financing (which is why I think they don't care) I had a hard inquiry on my score oknly to never receive or be able to purchase my phone.
• I received no call back
• Just goit an automatic email zayingv I was ready for purchase and again the transaction didn't go through

Thanks Google for the just wasting my time!


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