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All 3 customer reviews

All 3 customer reviews

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NXPGame.com

5/5

Excellent service and very fast shipping.


ClubIT

5/5

Ordered a power supply, ram and a case and all came within 2 days packed very well. Excellent service and shipping. ...and cheaper than Newegg too :)


5/5

I placed an order for a new top of the line pc at the end of June, after some worrying periods of non communication it shipped to me. Arrived doa and with wrong parts fitted, RMA'd it and waited. I worried and honestly started to get impatient when a tech @ Monarch by the name of Kevin contacted me and said that he would make sure things got handled. I told him im leaving it in his hands....and sure enough he delivered. There are some communication problems with Monarch but it seems they have passed and it is 1 guy that has reinstilled my faith in the company. The PC works flawlessly and im glad to say that although a little trying at times overall I will buy from then again. Its the way a company handles complaints, errors & such that shows the character and integrity of a business and Monarch's customer service was no exception. I highly recommend them and if you have any problems, then as long as they have Kevin in CS you'll be ok :)


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