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SusanHop

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Rating 10/10
5/5

Good experience with this company. We had a line horizontal through the screen. It was there on our Samsung plasma no matter what signal was playing. We e-mailed a picture to DTVExpress and they seemed to understand the problem. Rather than send the tech out they just ordered the part and had it sent direct to the technician Steve's TV and Computer and once he received it, he came out and installed a board and repaired. It only took about a week and it was fixed and the best was that we were not without our TV while awaiting the part. It was very smart thinking on DTV part.


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