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All 1 customer reviews

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I ordered a pair of expensive boots at 11 am on a Sunday. After researching reviews, decided to cancel the order based on horrible reviews. Yes, I should have looked at the reviews first but i didn’t. 15 minutes later, I attempted to cancel my order. Logged into the website and there was no option to cancel. The order said status was “processing”. I called the customer service number and explained I would like to cancel my order. Customer service placed me on hold and changed my order to “shipped”. She told me “I’m sorry I cannot cancel you order because it has already shipped”. Oh, really? I called my credit card company and had them flag the transaction.

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