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5/5 gets a 100% perfect rating from me! I placed an order with them that was packed and shipped professionally, and delivered on time. Where this merchant really shines above and beyond is with their customer service and expertise in the phono electronics space. After I received my purchase I had several questions and a situation that I was unsure of. The response time and action from TurntableNeedles was very fast and thorough, and I am comfortable knowing that I have a company I can rely on for this type of equipment. Their policies are very fair! Purchasing online and through the mail can sometimes be a scary thing, but fortunately honest and competent vendors like TurntableNeedles exist for those of us who share a love for vinyl! Again, 100% trusted and recommended. Thanks!

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