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SamChoi

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Rating 2/10
1/5

JCPenney took money from my bank account but never delivered the items that I had ordered

I will be very happy when JCPenney goes out of business. On 12/31/2017, I ordered JCPenney merchandise in the amount of 127 dollars. JCPenney happily took 127 dollars from my bank account, but never bothered to ship the items that I had ordered. I have yet to receive the merchandise that I ordered from JCPenney. JCPenney claimed that my order would be delivered within 4 to 7 business days. JCPenney has the absolute worst customer service of any major retail corporation. Although JCPenney merchandise is an excellent value at affordable prices, I will never again buy anything from JCPenney. JCPenney has absolutely no excuse for stealing my money


Rating 10/10
5/5

Brea California - Leydi Sanchez and Anthony "Zee" Zuliani

Roughly two months ago, I went to the Brea retail store in order to become an AT&T Wireless customer.

Leydi Sanchez was very very helpful.

In my personal opinion, Leydi Sanchez is the number one employee at the Brea retail store.

When I walked into the Brea retail store around 12:30 in the afternoon on Monday, July 10th....Leydi greeted me by name.

Leydi Sanchez is truly an asset to the Brea retail store and to the AT&T corporation.

Leydi Sanchez should be highly commended for her helpfulness and for always providing excellent customer service.

I walked into the Brea retail store around 12:30 in the afternoon on Monday, July 10th because I wanted to put myself on a lower rate plan for my cell phone service.

Anthony "Zee" Zuliani patiently helped me explore all of the options that were available to me.

Anthony "Zee" Zuilani should be highly commended for his helpfulness and for providing excellent customer service.


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SamChoi's favorite stores

  AT&T Wireless Services Rating 10/10

SamChoi's Stores Reviewed

  JCPenney Rating 2/10
  AT&T Wireless Services Rating 10/10

SamChoi's Least Liked Stores

  JCPenney Rating 2/10