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Rating 2/10

Lost A LOT of customers

I WILL NEVER SHOP AT ANY OF THEIR STORE AGAIN!! Nor will my family or friends!
I and my family have been dedicated customers of Bed Bath & Beyond for so many years. Our homes are filled with items from their stores, but after their despicable treatment after a family member was injured from one of their defective products, we will NEVER shop there again!
How dare they not stand behind a proven, defective product with hundreds of bad reviews, and inform us they are not responsible. They refer us the company who made the product (Copco) which had several different company names... Copco, Cupcake Holdings, Wilton Industries, and who knows how many others...RED FLAG!!! And, no one wants to take responsibility! Will be filing a law suit. They haven't heard the last of us and they should be ASHAMED OF THEMSELVES!
Also, Copco's Insurance company (Zurich) sends an Investigator who lies, which caused our claim to be denied and Bed, Bath and Beyond's Insurance company (Broadspire) was horrendous to deal with.
I was forced to leave one star for a review which shouldn't be allowed!

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