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Rating 10/10

I ordered multiple computer components for a new desktop build. I made a mistake on the model of CPU and did not realize the mistake until all products arrived. Newegg was very helpful in expediting a speedy turn around by swift return authorization, quick receiving the returned CPU, and quick posting of store credit within a couple of days. I then ordered the correct CPU and received it in just two days. The entire turn around only took 7 days. I was very impressed with Liz and Newegg in helping me make my error work out with minimum impact to my timeline. All the products work great and excellent service! Thanks Newegg.

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