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Rating 2/10

Customer service non existant

Ordered 2 sets of speakers one would not work for my application so I am trying to send back one set. I have tried to call several times and left Call back number with no calls back yet after 2 days of waiting, sent an email no response yet, sent a support claim no response again after 2 days. I don't care what kind of transition you are goin through you dont run a business like this. If you cant take care of your customers stop taking more orders. I will be contacting the BBB and contacting PayPal about payments through this company. Warning just buy your equipment elsewhere even if it cost. Little more you will be more happy in the long run. Their slogan says on there website "Were legit", you are most defiantly not!

SonicElectronix's Avatar
posted Nov-21-2017

A rep from SonicElectronix, SonicElectronix,has responded

“We deeply apologize for this inconvenience. We have taken care of the request. We hope everything has been taken care of. ”

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