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Buyers beware LONG wait times for orders

Ordered my item on 4\7 still have not receive it or got a response and today is 4/18. They have been closed from 4\10-4\18 for Passover.... What!?? What company closed 8 days for Good Friday.. And, they have horrible shipping/customer service updates. I only have an order number with no way of tracking it down. If I don't receive a call bk by end of week I will be contacting my bank for a refund.

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