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Rating 2/10

Never received merchandise, poor customer service

I ordered a $600 air purifier from Allergy Be Gone which they did not deliver. Their website says they deliver within 2 days. Eight days later, on a Friday, I called the company and spoke to a representative . I was given a UPS tracking number and told to expect the merchandise "on Monday". I plugged the UPS tracking number into the UPS website and it was not recognized. When I tried to call Allergy Be Gone to verify the number, they no longer answered the phone and the recorded message said they were closed, at 3 pm in the afternoon. The recorded message says they open at 9 am but they don't give a close of business time. I should have researched this company beforehand.

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