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Rating 2/10

Warranty - what the sales person doesn't tell you

21 months ago:
Ordered a top of the line Maytag washer/dryer combo along with a complete line of kitchen appliances. Paid for the extended 60 month warranty.

Our dryer door continues to sag over time and now hardly closes. It is gouging the door frame and has to be lifted up to close. Certainly not how the unit was intended to operate. Called the service center and was told that the warranty doesn't cover this since it still dries clothes.

Now we own an expensive front loading dryer in our redesigned laundry room with a door that hangs from its hinges and needs special assistance to close the door.

Buyer beware.

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