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Rating 2/10


A few months ago i ordered a phone. Never arrived they no it never arrived and they do not want to give my money back DX (dealextreme) will steal your money.
you are warned!

when i asked for my money back this is there answer
We apologize for the inconvenience we have brought you.
We apologize for this long delay in the delivery process. Around 3-5 days to get the response, please check back then.
We apologize for the inconvenience we have brought you.Please wait a few more days and we really appreciate your understanding.
We apologize for the inconvenience we have brought you.We really appreciate your patient for another a few more days.
when i asked them: please stop apolizing and just refund me my money this was there answer.
We feel a pity to inform you it is confirmed that your order was returned as the tracking shows:Please check back 5-7 days later.
We feel a pity. the returned order if is still in your country, it may be shipped to you again.Please be a little patient.
and more of the same on the live chat.BUT STILL NO REFUND!!!!

posted Sep-25-2017

A rep from DealExtreme - DX, DX.com,has responded

“Dear OB1-17786,

We are sorry to hear this.

Your package was returned due to unsuccessful delivery. We issued refund to your payment account as your request. You should get it back about 3-7 working days. If you have any further questions, you can get back to us via ticket CD56076733FA48D6B6F60B5B41E3F381. Thanks.

Thanks for your understanding and patience in advance.

Have a nice day!

Best Regards,
DX Team”

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