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NickMasseria

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Rating 2/10
1/5

Wrong laptop and screwing over the customer

I requested a PHONE CALL because Jake has already lied to me twice about this order before it shipped! I ordered SKU: K7848 and you sent me SKU K9816 I can tell the difference because there is no pop out fan where the cd drive is there is no Subwoofer like the one I ordered and most of all you cannot change the colors of the keyboard like you can on the one I ordered. I get you guys dont want to help me even though I spent the money. Im supposed to send back said laptop and continue to pay on financing on something that I dont even get to own! so again I say I appreciate the PHONE CALL I requested and thank you for the amazing customer service and compassion! Landon never did want to work with me just wanted me to return it to fix his mistake


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